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Our policies

INTERNATIONAL CUSTOMERS (outside of JAPAN)

Shipping cost Shipping is calculated manually after the order has been placed.
This ensures that we take into consideration box sizes and limitations for various countries.
International customers will have to pay for any import or custom fees, plus the shipping fee.
After you have completed your order, you will receive an Email with the order total and including shipping.
Please check your Email for the shipping calculation Email.
Transit time Delivery time will depend on your destination and the shipping service.
Usually EMS takes approximately 1-2 weeks and Air mail takes 10days. (After we have shipped your order)
Please note that this can be delayed.
We will pack your order and ship it as soon as possible if your orders are in stock.
However, please allow about 10 full business days for preparing your order.(Our business days are Monday-Friday)
Privacy Policy We take the utmost precautions to protect your personal information.
We will never betray your privacy to any third parties.
Payment method We only accept PayPal. PayPal is a Secure Server. It is also fast and easy.
Check details→https://www.paypal.com/
Pay Pal protects your credit card number and you do not need to reveal your bank account.
We cannot accept any other payment method. Please do not send us cash through the mail.
NO your orders will be sent without a confirmation of payment from PayPal.
☆Please make sure that you need to wait until you receive an Email with shipping charges added to the order total, before sending money.
Return Policy We only accept refund or exchange of defective products. Please inspect when you get your order.
We ship your orders with close attention always, but if you receive defective merchandise please CONTACT US BY EMAIL WITHIN 7 DAYS of its delivery to you.
We will reply as soon as possible.
We cannot accept any returns because your order was not what you imagined.
Items that have been damaged, used, opened or assembled cannot be returned for an exchange or refund.